We want you to be completely happy with every purchase. If you are not satisfied you have 14 days to return most Josephs products as long as the item(s) are unworn, undamaged, and in new condition. Return requests outside the 14 day return window will not be processed or accepted. Any transaction fees associated with the purchase are non-refundable. **Please note: Return shipping costs are at the customer’s expense. Expect to incur a postage fee at your local post office, to ship your item(s) back to us, as we do not offer free returns. Sale or mark down item(s) are ‘FINAL SALE’ and are not eligible for return.